Concierge Level Customer Support

Concierge quality service is at the core of our business


Support services designed to make your life better

We don’t like to think about it but sometimes things happen. It’s just part of life.

And when it does, our concierge level support teams will be here to help you out, rain or shine, day or night. That’s just part of the upstream difference.

Contact our friendly support team now

Customer Satisfaction at Every Step

Our team of local experts builds custom solutions around you and your residents. From property-wide alerts to in-home notifications, the options are endless.

Concierge quality service

Our concierge services are at the core of our program.

From bandwith utilization reports to proactive monitoring, our team supports your custom solutions.

Explore Broadband Services

Local support from industry experts

Upstream maintains 24/7 support options provided by local industry experts.

Get direct access to our Customer Care Center and Network Operations team whenever you need it.

Meet the Team

“It has been a pleasure working with your organization on every level and this has truly been one of the best decisions we have made.”

Susan S

Downtown Chicago